COVID-19: We are prepared to keep our clients, staff, and community as safe as possible while also doing our best to minimize disruptions to care. Info about TeleHealth can be found in the link below. ALL appointments for the time being will now be conducted via TeleHealth.

Click Here for Our Plan & Guidelines for Clients & Staff

COVID-19: How We’re Preparing & Responding

During times of anxiety and uncertainty, we take our role as behavioral health care providers with the utmost seriousness. We are prepared to keep our clients, staff, and community as safe as possible while also doing our best to minimize disruptions to care. We have transitioned to 100% TeleHealth. Until further notice, all appointments will take place online.

Registration paperwork for current clients transitioning to TeleHealth Online Virtual Visits:

If you are a current therapy-only client, please fill out this paperwork here ASAP and contact your clinician directly to change your visit from in-person to online. If your child is a current therapy client, click here. 

If you are a psychiatry/medication client or are both a psychiatry & therapy client, please fill out this paperwork here ASAP and call our office to change your visit from in-person to TH. 

All TeleHealth clients must fill out this payment consent form so that we may process your co-pay remotely and simplify your visit. 

How to Log In to Your Appointment & Run a Test Beforehand:

***Instructions for logging in to your TeleHealth appointment: here.

***Helpful tips for those new to TeleHealth: here.

If you are new to our practice and would like to become a client, you may request an appointment here.

If you lack the necessary technology for TeleHealth, please ask us about telephone sessions. Gov. Baker’s executive order on 3/15/20 now allows us to bill insurance for telephone services in some cases.

Guidelines for our clients & staff: 

If you are sick: 

If you are experiencing COVID-19 symptoms such as a fever, dry cough, or shortness of breath, contact your PCP immediately. To reduce the risk of spreading germs, please do not come into our offices. Instead, call us to determine whether rescheduling or moving your appointment to TeleHealth is the best option for you. 

If you have a family member or close associate with a fever or possible coronavirus: 

Unless coronavirus has been ruled out by a medical professional, please do not come into our office. Instead, call us to determine whether rescheduling or moving your appointment to TeleHealth is the best option for you.  

If you traveled to a level 2 or 3 risk area as defined by the CDC: 

Check the CDC Risk Assessment page. Please do not come into our office until you have been home & not experiencing any symptoms for at least 2 weeks. Please call us to determine whether rescheduling or moving your appointment to TeleHealth is the best option for you. 

 Here’s our plan: 

  • We are following all CDC recommendations including frequent hand washing, cleaning of high contact surfaces, social distancing, making sure staff stay home if they are sick, and moving staff meetings to digital platforms. Click here.
  • Our cancellation policy is more flexible during the epidemic so that if you’re sick, you can stay home if sick without financial penalty. Talk to your clinician for details.  
  • We’re expanding our TeleHealth services (online virtual visits) for psychiatry and therapy.  Click here.
  • As a result, clients can continue regular appointments from home via a secure, HIPAA-compliant video-conferencing platformNOTE: Due to clinician licensing restrictions you must be physically in Massachusetts during a TeleHealth session. If you are a current client, talk to your clinician if you’re interested in learning more about this option. If you are a new client, submit a brief, easy online inquiry. Click here. 

We are experienced providers of TeleHealth online virtual visits. We have been offering this service since 2018 and have received very positive feedback from both clinicians and clients.  

Many insurance plans cover TeleHealth benefits (Blue Cross Blue Shield of Massachusetts, Harvard Pilgrim, United Behavioral Health, and others) and many insurers are quickly adding TeleHealth benefits to existing plans. If you are unsure or if you don’t have these benefits, we urge to you fill out this paperwork ASAP in the event coverage is added to your plan. Our staff will double-check your coverage and will be in contact with you. We urge you to call your insurance company and ask them to add TeleHealth benefits to your policy. You can also talk to your employer/HR manager to advocate for this as an option for your company.  

Visit our Resources page for links to information about behavioral & mental health related to coronavirs.

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