Services
Online TelePsych

Online TelePsych services offer a convenient, easy way for clients to access psychiatric care via a secure video-conferencing system.

Online TelePsych services are transforming the way clients can gain access to mental and behavioral health services.

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Man and woman having an online telepsych consultation

Online TelePsych, which includes tele-psychiatry and tele-therapy services, makes it easy for clients from anywhere in Massachusetts to receive the same psychiatric or psychological care typically offered in our physical offices.

Who Can Benefit From Online TelePsych?

Anyone! Online TelePsych may be especially helpful for clients who:

  • Live in areas with few mental health providers (Western Mass, Cape Cod)
  • Have irregular schedules
  • Travel frequently
  • Have medical issues that limit mobility (e.g., pain etc.)
  • Who need to remain close to home (childcare etc.)

What Technology Is Needed for TelePsych Services?

TelePsych sessions are conducted using a secure, web-based, HIPAA-compliant platform. Clients will need:

  • A reliable high-speed internet connection
  • A desktop, laptop, or tablet (not a cell phone)
  • A quiet, private space for the appointment

Are There Other Requirements?

Yes. Clients must be physically located in Massachusetts at the time of the appointment. Clients will be asked to confirm their location at the start of each session.

TelePsych isn’t appropriate for all clients. Depending on medical history, symptoms and complexity, some TelePsych clients will need to travel to be in seen in-person for their first visit only.

Will Insurance Cover TelePsych?

Most likely. Most insurance plans cover TelePsych services. Our administrative staff will verify each client’s benefits before scheduling. Tufts Health Plan currently does NOT cover TelePsych services. However, Blue Cross Blue Shield of Massachusetts, Harvard Pilgrim, United Behavioral Health, Aetna, Cigna, and others often cover it.

How Do I Request a TelePsych Appointment?

To find out if TelePsych may be right for you, please call us at (617) 259-1895 or fill out our quick and easy online form.

 

 

 

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