Hate has no home here. Racism and discrimination have no place in our practice. We support the BIPOC community and efforts to create positive sustainable changes in our world. COVID-19: We are committed to keeping our clients, staff, and community as safe as possible and minimize disruptions to care. ALL appointments for the time being will be conducted via TeleHealth.

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Online TelePsych - Virtual Visits

Online TelePsych virtual visits offer a convenient, easy way for clients to access psychological and psychiatric care via a secure video-conferencing syste

Online TelePsych virtual visits are transforming the way clients can gain access to mental and behavioral health services.

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Man and woman having an online telepsych consultation

Online TelePsych virtual visits, which include psychiatry and therapy services, makes it easy for clients from anywhere in Massachusetts to receive the same psychiatric or psychological care typically offered in our physical offices via secure, HIPAA-compliant video-conferencing with our highly qualified clinical team.

Who Can Benefit From Online Virtual Visits?

Anyone! Online virtual visits may be especially helpful for clients who:

  • Live in areas with few mental health providers (Western Mass, Cape Cod)
  • Have irregular schedules
  • Travel frequently
  • Have medical issues that limit mobility (e.g., pain etc.)
  • Who need to remain close to home (childcare etc.)

What Technology Is Needed for Online Virtual Visits?

Virtual visits are conducted using a secure, web-based, HIPAA-compliant platform. Clients will need:

  • A reliable high-speed internet connection
  • A desktop, laptop, or tablet (not a cell phone)
  • A quiet, private space for the appointment

Are There Other Requirements?

Yes. Clients must be physically located in Massachusetts at the time of the appointment. Clients will be asked to confirm their location at the start of each session.

Virtual visits are not appropriate for all clients. Depending on medical history, symptoms and complexity, our clinicians may determine that in-person visits are necessary for optimal care.  Some insurance plans may require you to be seen in-person for your first visit only.

Will Insurance Cover Virtual Visits?

Most likely. Most insurance plans cover TelePsych services. Our administrative staff will verify each client’s benefits before scheduling. Tufts Health Plan currently does NOT cover TelePsych services. However, plans from Blue Cross Blue Shield of Massachusetts, Harvard Pilgrim, United Behavioral Health, and others often cover it.

Protecting Your Privacy

The video-conferencing system we use is Doxy.me, a secure, HIPAA-compliant platform that is designed specifically for TeleHealth and privacy requirements. It is far more secure than standard video-conference platforms for general use.

How Do I Request a Virtual Visit Online TelePsych Appointment?

To find out if TelePsych may be right for you, please call us at (617) 259-1895 or fill out our quick and easy online form.

How Do I Log In to my Virtual Visit?

Once you have a confirmed appointment, review the instructions here.

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